Suzie Baunsgard

Total activity 14
Last activity May 21, 2018 16:34
Member since July 27, 2016 00:06

Following 0 users
Followed by 0 users
Votes 3
Subscriptions 6

Activity overview

Latest activity by Suzie Baunsgard

Suzie Baunsgard commented, May 15, 2018 13:41
I'd love to see a link to the actual tickets... that way I could go back and see if there were some opportunities to improve self service by looking at the tickets. Love that my team sending the ar...
- View comment
- Suzie Baunsgard
- Created May 15, 2018 13:41
- 1 vote
Suzie Baunsgard created a post, May 14, 2018 18:27
Knowledge capture preview formatting
1. Community
2. Product Feedback - Guide
My coworkers have complained to me about the lack of code and pre formatting when viewing articles to link/flag via the KC app. The lack of code and pre (monospace) formatting makes our articles ve...
- Suzie Baunsgard
- Created May 14, 2018 18:27
- 2 followers
- 1 comment
- 0 votes
Suzie Baunsgard commented, January 16, 2018 19:15
Can I set triggers when an article is created with a certain label?
- View comment
- Suzie Baunsgard
- Created January 16, 2018 19:15
- 0 votes
Suzie Baunsgard commented, January 16, 2018 18:31
Also it seems like you're commenting on the whole article... Is it attaching text to specific article selections?
- View comment
- Suzie Baunsgard
- Created January 16, 2018 18:31
- 0 votes
Suzie Baunsgard commented, December 04, 2017 23:39
Who can see the flagged comments? Everyone who's logged in? Agents? Admins?
- View comment
- Suzie Baunsgard
- Created December 04, 2017 23:39
- 0 votes

Powered by Zendesk