Suzie Baunsgard

Total activity 17
Last activity November 05, 2019 21:42
Member since July 27, 2016 00:06

Following 0 users
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Votes 3
Subscriptions 8

Activity overview

Latest activity by Suzie Baunsgard

Suzie Baunsgard commented, August 23, 2019 21:02
I would love to see the option for triggers on articles, so that we could develop the ability to notify folks when the status changes. I get articles at all hours of the day (we're worldwide), and...
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- Suzie Baunsgard
- Created August 23, 2019 21:02
- 0 votes
Suzie Baunsgard commented, August 09, 2019 00:51
If we want to take a look at Content Cues without the guide turned on, can we do that?
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- Suzie Baunsgard
- Created August 09, 2019 00:51
- 0 votes
Suzie Baunsgard commented, May 15, 2018 13:41
I'd love to see a link to the actual tickets... that way I could go back and see if there were some opportunities to improve self service by looking at the tickets. Love that my team sending the ar...
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- Suzie Baunsgard
- Created May 15, 2018 13:41
- 4 votes
Suzie Baunsgard commented, January 16, 2018 19:15
Can I set triggers when an article is created with a certain label?
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- Suzie Baunsgard
- Created January 16, 2018 19:15
- 0 votes
Suzie Baunsgard commented, January 16, 2018 18:31
Also it seems like you're commenting on the whole article... Is it attaching text to specific article selections?
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- Suzie Baunsgard
- Created January 16, 2018 18:31
- 0 votes
Suzie Baunsgard commented, December 04, 2017 23:39
Who can see the flagged comments? Everyone who's logged in? Agents? Admins?
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- Suzie Baunsgard
- Created December 04, 2017 23:39
- 0 votes

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