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Milo Mayyalou's Avatar

Milo Mayyalou

Joined Apr 09, 2023

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Last activity Dec 21, 2023

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ACTIVITY OVERVIEW

Latest activity by Milo Mayyalou

Milo Mayyalou commented,

Community comment Feedback - Ticketing system (Support)

Hi Victor Menezes I apologize for noticing your comment late. Please let me know if you still need assistance with the UI in your custom theme.

 

View comment · Edited Dec 21, 2023 · Milo Mayyalou

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Milo Mayyalou created a post,

Post Q&A - Tickets and email

Hello, We have an issue with the search suggestions pop up on our support center, and I thought I'd show you what I mean using Asana's support center as an example

If there’s less space below the search bar than above it (maybe due to screen size, resolution, zoom level, or even just a resized window), the search suggestions pop up above the search bar instead of below it. This makes it impossible to scroll through the list and see the top search suggestions.

In the right browser window, you can see how things usually work.


But in the left browser window (which I've resized from the bottom to leave less room for the search suggestion), you can see the unusual behavior I'm talking about.


Is there any way we can tweak this so the search suggestions always pop up below the search bar?

Thank you,
Milo

Posted Nov 09, 2023 · Milo Mayyalou

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Milo Mayyalou commented,

Community comment Feedback - Help Center (Guide)

Worked perfectly. Thank you!

View comment · Posted Aug 09, 2023 · Milo Mayyalou

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Milo Mayyalou commented,

Community comment Feedback - Help Center (Guide)

It worked! Thank you!

How do I adjust the minimum width of the site itself and make it take up the full space (viewport width) of the screen on both sides, regardless of the user's screen size (1024px or larger), Where do I set the min-width: 100vw; in the CSS file for the website body itself?

View comment · Posted Aug 02, 2023 · Milo Mayyalou

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Milo Mayyalou created a post,

Post Feedback - Help Center (Guide)

Hello,
How can I change the article page container max width so it allows the text and content to take up more space please as shown in this mockup?


Posted Aug 01, 2023 · Milo Mayyalou

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Milo Mayyalou commented,

Community comment Feedback - Help Center (Guide)

Hi Pulkit,

The code worked. Thank you so much for all your help!

View comment · Posted Apr 26, 2023 · Milo Mayyalou

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Milo Mayyalou created a post,

Post Feedback - Ticketing system (Support)

Hello, I would like to request assistance with adding a button to existing open tickets.

The button should enable customers to manually escalate the ticket by sending an email to a certain group of people.

I have successfully added the custom button to the request_page and styled it as desired. However, I require guidance on how to proceed with the action itself.

Should I create a custom input field that is hidden from the customer and has its value changed once the "Escalate" button is pressed?

Posted Apr 23, 2023 · Milo Mayyalou

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Milo Mayyalou commented,

Community comment Feedback - Help Center (Guide)

Hi Pulkit,

This worked! Thank you so much for all your help!

View comment · Posted Apr 18, 2023 · Milo Mayyalou

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Milo Mayyalou commented,

Community comment Feedback - Help Center (Guide)

Thank you Pulkit! This resolved the issue and updated both pages. Your quick response is appreciated!

Would it be possible to modify the highlighted text for consistency in using "cases" rather than "requests"?





View comment · Posted Apr 10, 2023 · Milo Mayyalou

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Milo Mayyalou commented,

Community comment Feedback - Help Center (Guide)

Hi Pulkit, I work with Jake and the script updated the "My Requests" page tabs but not the title of the page, also it appears that the changes were not reflected on the "Submit a New Request" page.

 

View comment · Posted Apr 09, 2023 · Milo Mayyalou

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