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Alexander Huang

Joined Aug 13, 2024

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Last activity Aug 13, 2024

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Alexander Huang commented,

Community comment Feedback - Ticketing system (Support)

+1 for this as well. Our use case involves working with a reseller channel that acts as the first line of support for customers, so many times the reseller will be submitting the ticket/request, but it's actually for a customer, so the requester should be automatically changed to the actual customer.

View comment · Posted Aug 13, 2024 · Alexander Huang

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