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Matheus Emmanuel

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Latest activity by Matheus Emmanuel
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    Matheus Emmanuel commented,

    Hi Niloufar,   I guess that possible create multiple user identifies:https://developer.zendesk.com/rest_api/docs/core/user_identities#create-identity Cheers!

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    Matheus Emmanuel commented,

    Hi all: D!Is it possible to create a new ticket by the Talk Partner Edition API, setting the requestor by the caller's number?I did some testing, but I can not do that, when I set shared_phone to f...

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    Matheus Emmanuel created a post,

    Create a new ticket with user external_id

    Hello everyone!! I think it would be very useful if you could create a ticket by passing the user's external id instead of having the option of passing only his internal ID in Zendesk. When we hav...

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    Matheus Emmanuel created a post,

    Seções para campos condicionais

    Olá, bom dia tudo bem? Acho que seria muito útil criar um seção para melhor organização dos campos. Se você trabalha com campos condicionais e tem 4 ou 5 formulários diferentes fica muito confuso d...