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Andy Jobst
Joined Aug 01, 2023
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Last activity Sep 17, 2024
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Latest activity by Andy Jobst
Andy Jobst commented,
I am experiencing the same challenge when using calculated attributes, along with using the calculated attributes to create calculated metrics. Is there a solution to put these in one row per ticket id?
View comment · Posted Sep 17, 2024 · Andy Jobst
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Andy Jobst commented,
+1 Agree this is a real pain and causes confusion when the Admin does not see the same screen as the Agent on the Agent's profile.
View comment · Posted Aug 11, 2023 · Andy Jobst
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Andy Jobst commented,
We would love to have a more prominent notification of Chats while an agent is in the Support system. In!
View comment · Posted Aug 01, 2023 · Andy Jobst
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