Tom Bassingthwaighte
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Total activity15
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Last activity
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Member since
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Following0 users
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Votes8
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Activity overview
Latest activity by Tom Bassingthwaighte-
Tom Bassingthwaighte commented,
Hi there - how can I create a dynamic report to show a daily breakdown of solved tickets by assignee? I can see we have an option to break this down into Weeks, Days of Week and Months. I can also ...
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Tom Bassingthwaighte commented,
+1. The Brand Signature feature is fantastic but lacks some very important features. The ability to customise these with HTML would be extremely empowering.
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Tom Bassingthwaighte commented,
Hi All, I'm trying to set different Signatures depending on the channel the Requester contacts us through. This is facilitated under Account > Brand Management > Brand. My question - can HTML forma...