Anastasiia Kalugina

1. Web Widget
2. Web Widget documentation
3. Authenticating end users in messaging for the Web Widget and mobile SDK

Thomas (internalnote.com) Thank you for your article on `internalnote.com`. Very hot topic.

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• Anastasiia Kalugina
• Edited May 02, 2023 12:14
• 2 votes

1. Web Widget
2. Web Widget documentation
3. Authenticating end users in messaging for the Web Widget and mobile SDK

And I am also waiting for the "email address mapping feature".

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• Anastasiia Kalugina
• Created April 29, 2023 18:25
• 1 vote

1. Web Widget
2. Web Widget documentation
3. Authenticating end users in messaging for the Web Widget and mobile SDK

Hi everyone and Zendesk product team,I have found that the messaging widget and classic web widget (Enabling authenticated visitors in Web Widget (Classic) – Zendesk help) has similar features rela...

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• Anastasiia Kalugina
• Created April 29, 2023 18:25
• 1 vote

1. Community
2. Developer - Zendesk SDKs
3. Receive error 401 unauthorized when login with web widget

Anyone experiencing a similar problem, please read this article Enabling authenticated visitors in Web Widget (Classic) – Zendesk help. I have found that the messaging widget has similar features. ...

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• Anastasiia Kalugina
• Created April 29, 2023 18:22
• 1 vote

1. Community
2. Developer - Zendesk SDKs
3. Receive error 401 unauthorized when login with web widget

Hi Manuel Moreira,Thanks for you response.What do you mean "with quotes"?For example, in JavaScript I have:const token = 'eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCIsImtpZCI6ImFwcF82NDRhMjMwYWRhZDg4MjliMWM...

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• Anastasiia Kalugina
• Created April 27, 2023 15:25
• 1 vote

1. Community
2. Developer - Zendesk SDKs
3. Receive error 401 unauthorized when login with web widget

I have the same problem. All as in Zendesk docs and JSON Web Tokens - jwt.io shows that all is correct.

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• Anastasiia Kalugina
• Created April 27, 2023 08:27
• 1 vote