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mahfod addi

Joined Apr 26, 2023

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Last activity May 23, 2024

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Latest activity by mahfod addi

mahfod addi created a post,

Post Developer - Zendesk Apps Framework (ZAF)

 

 

Issue with Updating Phone Number in User Profile

 

Dear Zendesk Support Team,

I hope this message finds you well.

I am writing to report an issue I am experiencing with updating the phone number in a user's profile through the API. Specifically, when I attempt to replace the existing phone number, the new number gets added as an additional phone number instead of replacing the original one. As a result, multiple phone numbers are listed for the user, with the first one remaining unchanged.

Could you please confirm if there have been any updates or changes to the API endpoint `/users/{userId}.json` that would affect how phone numbers are updated? Additionally, if replacing the existing phone number is not possible with the current API, could you provide any recommended solutions or workarounds to achieve this?

Here are the details of my request:
- **User ID:** 18936873876125
- **Current Endpoint Used:** `/users/{userId}.json`

Any guidance or assistance you can provide would be greatly appreciated.

Thank you for your support.

Best regards,

Addi Mahfod
Keyrus

Posted May 23, 2024 · mahfod addi

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mahfod addi commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes Hi, same way to use zcli apps:create but server all is good

Have got any idea about this ? I tried with differents projects but issue is the same

View comment · Posted Feb 28, 2024 · mahfod addi

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mahfod addi created a post,

Post Developer - Zendesk Apps Framework (ZAF)

hello, I need help to set up an auth keycloack in app, I used nextjs, the problem I have is that zendesk does not allow redirection on the app.
maybe someone had the same problem or a solution?

Posted Aug 22, 2023 · mahfod addi

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mahfod addi commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes

Hey,

I try with ericagirges/sample-zaf-next 

I've got this error TypeError: client.request is not a function

I follow this step https://developerblog.zendesk.com/getting-started-zaf-next-js-4d1f83dae815

thks 💪

View comment · Posted Apr 26, 2023 · mahfod addi

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mahfod addi created a post,

Post Developer - Zendesk Apps Framework (ZAF)

Hello,

I try setup zendesk app with your template, but ZAT not working, i try with zcli but it not work

 

I need help please 😊

 

Posted Apr 26, 2023 · mahfod addi

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