Eldien Hasmanto

1. Community
2. Product Feedback
3. Facebook Ads Comments

any update ?

• View comment
• Eldien Hasmanto
• Created July 02, 2018 09:19
• 0 votes

1. Administrators
2. Extending Zendesk Support
3. Managing your installed apps

Hi @Andrew , yes correct. Is it possible to do that ? Since I want restrict other admins to not do backwards engineering, they have to consult with the apps developer if need to modify

• View comment
• Eldien Hasmanto
• Created January 20, 2018 01:47
• 0 votes

1. Administrators
2. Email
3. Forwarding your incoming support email to Zendesk using Outlook/Exchange

Hi @Jessie, noted. Thanks

• View comment
• Eldien Hasmanto
• Created January 20, 2018 01:33
• 0 votes

1. Administrators
2. Email
3. Forwarding your incoming support email to Zendesk using Outlook/Exchange

Hi Avi, I'm try to forwarding from our Microsoft Exchange to Zendesk email by following the above article. The ticket was created when we received email in our internal email. But the problem is wh...

• View comment
• Eldien Hasmanto
• Created January 17, 2018 04:30
• 0 votes

1. Administrators
2. Extending Zendesk Support
3. Managing your installed apps

Hi Jennifer, Is it possible to disable download button in cog menu for private apps ?                               Similar like the apps from marketplace that there is option to download the apps....

• View comment
• Eldien Hasmanto
• Created January 16, 2018 07:21
• 0 votes

1. Administrators
2. User access and security
3. Setting up single sign-on with JWT (JSON Web Token)

@Mat I'm also facing the same error. Hopefully someone can help to this matter

• View comment
• Eldien Hasmanto
• Created January 05, 2017 08:47
• 0 votes

1. Administrators
2. User access and security
3. Setting up single sign-on with JWT (JSON Web Token)

@Anna: Yes I was made some changes for our environment and deployed. When I access my zendesk url, it will redirect to AD basic authentication after that instead of return to my zendesk, the page r...

• View comment
• Eldien Hasmanto
• Created December 09, 2016 00:09
• 0 votes

1. Administrators
2. User access and security
3. Setting up single sign-on with JWT (JSON Web Token)

Hi, I always get a 500 error page when I try to reach http://server/classic_asp_jwt_with_ad.asp based on a IIS W2008 Server. Is anyone facing this error ?

• View comment
• Eldien Hasmanto
• Created December 05, 2016 11:56
• 0 votes

1. Administrators
2. Reporting and performance
3. Using the Reporting Overview

Hi, For Enterprise plan, the Data Sets ( Good Data ) is synced every 1 hour. Is it possible if the browser will automatically refresh every time the synchronize completed ?   Thanks,

• View comment
• Eldien Hasmanto
• Created June 16, 2016 06:09
• 0 votes