Eldien Hasmanto
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Total activity37
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Last activity
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Activity overview
Latest activity by Eldien Hasmanto-
Eldien Hasmanto created a post,
Create WhatsApp Groups from Social Messaging Add On
It would be great if we can create a WhatsApp Group from existing end user in zendesk support. So we can put priority or other action (with trigger or automation) from end user request based on Wha...
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Eldien Hasmanto commented,
Waiting for this feature launch !
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Eldien Hasmanto commented,
Hi @Nicole , is it automatically applied or we need to enable it ? Thanks
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Eldien Hasmanto commented,
any update ?
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Eldien Hasmanto commented,
Hi @Andrew , yes correct. Is it possible to do that ? Since I want restrict other admins to not do backwards engineering, they have to consult with the apps developer if need to modify
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Eldien Hasmanto commented,
Hi @Jessie, noted. Thanks
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Eldien Hasmanto commented,
Hi Avi, I'm try to forwarding from our Microsoft Exchange to Zendesk email by following the above article. The ticket was created when we received email in our internal email. But the problem is wh...
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Eldien Hasmanto commented,
Hi Jennifer, Is it possible to disable download button in cog menu for private apps ? Similar like the apps from marketplace that there is option to download the apps....
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Eldien Hasmanto commented,
Hi Aimee, is it possible to add the snippet in Zendesk Guide ?I try to add the snippet on Guide script.js, but it's not works. It would be great if you can help how to implement this web push on Ze...
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Eldien Hasmanto created a post,
Sandbox environment
AnsweredHi, it would be great if there is a sandbox environment like Zendesk Support did. So we can do some testing and all data will not stored in the same environment ( production or live environment ) T...