Recent searches
No recent searches

Pat Behrens
Joined May 02, 2023
·
Last activity May 02, 2023
Following
0
Followers
0
Total activity
3
Vote
1
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Pat Behrens
Pat Behrens commented,
CommentLive chat departments, triggers, operating hours, and routing
Joey, did you have any success finding out why that was happening? My company is using the chat widget and we set the department via the API. We will intermittently have issues where the department is not set and the chat will be sent to our default which is a problem.
Our code looks like this:
(function() {
window.opener = null;
window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c);},$=z.s=d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set._.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute('charset','utf-8');$.src='https://v2.zopim.com/?3XwTShAYzG4dmNuhM8rHkll6wjX9mXIN';z.t=+new Date;$.type='text/javascript';e.parentNode.insertBefore($,e)})(document,'script');
$zopim(function(){
$zopim.livechat.addTags('webcode: 0-015C');
$zopim.livechat.setOnChatStart(function(){$.post('https://{{devURL}}/zchat/start',{e: $zopim.livechat.getEmail()},null,'json');});
$zopim.livechat.setOnChatEnd(function(){$.post('https://{{devURL}}/zchat',{v: $zopim.livechat.getName()},null,'json');});
$zopim.livechat.window.setOffsetVertical(2);
$zopim.livechat.window.setPosition('tl');
$zopim.livechat.window.setSize('medium');
$zopim.livechat.window.show();
$zopim.livechat.departments.filter('');
$zopim.livechat.departments.setVisitorDepartment('SpecificDepartment');
$zopim.livechat.theme.setColor('#0076bf');
$zopim.livechat.window.setTitle('SpecificDepartment');
$zopim.livechat.concierge.setAvatar('https://{{devURL}}/images/rs/zopim_chat/chat_logo.png');
$zopim.livechat.theme.reload();
});
})();
View comment · Posted May 02, 2023 · Pat Behrens
0
Followers
0
Votes
0
Comments