Adetona Ajao commented,
@Reagan Perry Hey, did you try to subdividing your agents in smaller groups (wich can be of just 1 agent) and then creating a view and pointing it to that group? Another workaround could be to allo...
Adetona Ajao commented,
@ Heather R Oh, I hear you.
Adetona Ajao commented,
Hey Jessie! Thanks for the reply. Ideed, that was my second stop, right after this thread but not before doing some digging. When you mention that I should try to describe our usecase in full, shou...
Adetona Ajao commented,
I can report that this app is still working with the new interface, and quite nicely. Seems to be the only free option right now if we want more than 12 views (+ suspended/deleted views) in the lef...
Adetona Ajao commented,
Wholeheartedly agree with everything being said in this thread. As we scale deeper into the 3 digit number of agents we find it harder and harder each time to add a comprehensible segmentation for ...
Adetona Ajao commented,
I concur. Bump, +1 or whatever catches your fancy, but as administrator I would really love to be able to fit more than 12 general views for my agents. Cheers!
Adetona Ajao commented,
Quick question: Is there any way, by hook or by crook, to add more than 12 general views on the left side pannel? Perhaps a 3rd party tool on the marketplace or any other way we might've overlooked...
Adetona Ajao commented,
Indeed! I can confirm that the issue appears to be resolved as far as we're concerned, we tried adding the accounts about the day before yesterday and everything seems to be working. But thanks for...
Adetona Ajao commented,
Hey guys! Bit of a curved ball question here: So we're trying to customize one of our help centers to make it exclusive to one segment of our clients. Let's call them "Segment A". Now, be...
Adetona Ajao commented,
Say, is the integration working correctly? We've just tried to add a couple of new twitter accounts to Zendesk, but each time we've been faced with this error message. It says in the message that ...