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Willem Auret

Joined May 19, 2023

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Last activity Jan 06, 2025

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Latest activity by Willem Auret

Willem Auret commented,

Community commentZendesk EAP - Exchange Connector

Hi Curtis Morissette 

This is the same one I had, as we have the same situation. I did have a video call with Jacek Sałacki so I know they are working on this in the background. This is obviously still a WIP, hence the EAP program. Currently we can not yet use it in its current state due to the same situation you have, but I remain hopeful for improvements before the production release. 

View comment · Posted Jan 06, 2025 · Willem Auret

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Willem Auret commented,

Community commentZendesk EAP - Exchange Connector

Jacek, sent you a few emails to do the session you recommended to resolve the fact that we can not use the connector on unlicensed group mailboxes, even after “consent on behalf of organisation”. Can you please take up contact. Would really love to help to get this connector working. 

View comment · Posted Dec 11, 2024 · Willem Auret

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Willem Auret commented,

CommentSetting up your email channel

Hi All

 

I keep getting the same error for 2 days now. No idea why. As soon as I want to “add” an address it gives me this error:

 

View comment · Posted Nov 02, 2024 · Willem Auret

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