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Simon Whitehouse

Joined Jun 20, 2023

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Last activity Nov 20, 2023

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ACTIVITY OVERVIEW

Latest activity by Simon Whitehouse

Simon Whitehouse commented,

Community comment Feedback - Ticketing system (Support)

We'd like the ability to pin summary notes to the top of a ticket. I had this feature in the helpdesk software I used twenty years ago!

View comment · Posted Nov 20, 2023 · Simon Whitehouse

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Simon Whitehouse commented,

CommentGlobal security and user access

Does this include the case when the account ownership is transferred from one organisation to another? We are taking over the support for a client and their existing support organisation are transferring the account ownership to us.

View comment · Posted Jun 20, 2023 · Simon Whitehouse

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