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Matthiew Marks's Avatar

Matthiew Marks

Joined Aug 08, 2023

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Last activity Aug 23, 2024

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ACTIVITY OVERVIEW

Latest activity by Matthiew Marks

Matthiew Marks commented,

Community comment Feedback - Admin Center

I ran into this error message today. I worked around the issue by adding the user as a customer, and then elevating them to a team member.

View comment · Posted Aug 22, 2024 · Matthiew Marks

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Matthiew Marks commented,

CommentCustomer management and profiles

In the article above it states that "Both agents and administrators can perform this action". However none of our agents have access to add end users. The "Add user" button and the Contacts tab are both missing for our agents.

View comment · Posted Aug 10, 2023 · Matthiew Marks

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