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Ellie Clements
Joined May 25, 2023
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Last activity Jun 12, 2023
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Latest activity by Ellie Clements
Ellie Clements commented,
Hello
I created a macro, but when I've gone to add a macro to an existing ticket it doesn't appear in the dropdown box or when I search for the name of the macro.
Please can I have some guidance on this.
View comment · Posted Jun 12, 2023 · Ellie Clements
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Ellie Clements commented,
Hello
Is there a way to add tags onto Zendesk without having to add them to a ticket? So, can I just manually add a list of tags on the system which I can then populate on a end users account as and when required?
Thanks
View comment · Posted May 25, 2023 · Ellie Clements
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