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Ben Pitts

Joined Jul 25, 2024

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Last activity Jul 25, 2024

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ACTIVITY OVERVIEW

Latest activity by Ben Pitts

Ben Pitts commented,

CommentEnd users and organizations

We have identified that the [Custom Organisation Field (checkbox)] is currently accessible for modification by both Admins and Agents. To enhance security and ensure data integrity, we would like to restrict the ability to change this field to Admins only. Similar to other Field abilities in Tickets etc. This change will help prevent unauthorized or unintended modifications by Agents, thereby maintaining the accuracy and reliability of our data and processes that utilise this information.

View comment · Edited Jul 25, 2024 · Ben Pitts

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