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Danielle Ramos
Joined Jul 06, 2023
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Last activity Jul 12, 2023
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Latest activity by Danielle Ramos
Danielle Ramos created a post,
Post Feedback - Ticketing system (Support)
We need to get the CSAT survey for both SMS tickets and Zendesk talk (sent via SMS). However, when we send the link or the placeholder in the text message it becomes a 'plain text' which requires sign-in to the users. If you can please add an easier CSAT feature. Thank you.
Posted Jul 12, 2023 · Danielle Ramos
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