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Feride Aydemir's Avatar

Feride Aydemir

Joined Nov 07, 2024

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Last activity Nov 27, 2024

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ACTIVITY OVERVIEW

Latest activity by Feride Aydemir

Feride Aydemir commented,

CommentEnd-user guide for Help Center

Hello team,

 

Why does a ticket have to be assigned to an agent so that the end user can close it? The end user should be able to solve their ticket in all status options with or without agent assignment. Is there any way to set this?

 

View comment · Posted Nov 07, 2024 · Feride Aydemir

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