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Grace Sutachan

Joined Dec 21, 2023

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Last activity Dec 21, 2023

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Grace Sutachan commented,

CommentSupporting multiple languages in Help Center

If I have my help center localized to French and the default language is US English, and I have a link like so:

https://example.zendesk.com/hc/articles/123123123

And the following conditions are met:

  • The user is navigating the French version of the help center
  • The signed-in user has a French language preference
  • The user's browser is set to a French locale

When clicking the link above, should the user be redirected to the French version of the article, or will de article open in the default language?

Or do the links have to have the fr/ locale specified for them to open in French?

View comment · Edited Dec 21, 2023 · Grace Sutachan

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