Recent searches
No recent searches

Arno
Joined Jun 05, 2023
·
Last activity Feb 02, 2024
Following
0
Followers
0
Total activity
20
Votes
8
Subscriptions
5
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Arno
Arno commented,
Mike DR, that is unfortunate.
I just tested a svg, which renders correctly within Zendesk, but not for the end-user.
The problem currently is that with the markdown option, the image will always render at the full intrinsic size.
With modern PCs/Notebooks having a Device Pixel Ratio of 2+ (latest iPhones 3), it just looks very bad.
The common use-case is to have a company logo/branding within the signature.
Would appreciate if this could be raised as a feature request.
View comment · Posted Feb 02, 2024 · Arno
0
Followers
0
Votes
0
Comments
Arno commented,
will image/svg+xml also work?
View comment · Posted Jan 31, 2024 · Arno
0
Followers
0
Votes
0
Comments
Arno commented,
For those who aren't on enterprise accounts, right now, the only solution is to probably use some custom function in lambda, cloud function or something like Zapier with a trigger for new tickets.
View comment · Posted Aug 01, 2023 · Arno
0
Followers
0
Votes
0
Comments
Arno commented,
0
Followers
0
Votes
0
Comments
Arno commented,
Need this too.
Zendesk please, it's just one line of code
View comment · Posted Jun 07, 2023 · Arno
0
Followers
2
Votes
0
Comments
Arno commented,
+1
My team requires this feature as well.
Usecase:
Everytime a new end-user is created, we update some of their custom (not default) user fields.
When these end-users create a support ticket, we want to display these custom user fields in our views.
Currently views can only add default user fields and custom ticket fields, not custom user fields of the requester.
View comment · Posted Jun 06, 2023 · Arno
0
Followers
1
Vote
0
Comments
Arno commented,
My team requires this feature as well.
Usecase:
Everytime a new end-user is created, we update some of their custom (not default) profile fields.
When these end-users create a ticket, we want to display these custom profile fields in our views.
Currently views can only add default fields and custom ticket fields, not custom profile fields of the requester.
View comment · Edited Jun 05, 2023 · Arno
0
Followers
0
Votes
0
Comments