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Tammy Groff

Joined May 19, 2023

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Last activity Feb 06, 2024

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Latest activity by Tammy Groff

Tammy Groff commented,

Community comment Feedback - Help Center (Guide)

As I review all these comments, it is clear these requests have been sought for quite some time.  In late 2023, are we any closer to having any of these capabilities?

View comment · Posted Nov 16, 2023 · Tammy Groff

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Tammy Groff commented,

CommentBusiness rules

Is there a way for automatic tagging to occur but not be visible on the Agent's Ticket View?

View comment · Posted May 19, 2023 · Tammy Groff

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