Recent searches
No recent searches

Miguel Angel Peralta Perez
Joined Feb 14, 2024
·
Last activity Mar 20, 2024
Following
0
Followers
0
Total activity
6
Votes
0
Subscriptions
4
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Miguel Angel Peralta Perez
Miguel Angel Peralta Perez commented,
Hi Ivan,
No, I mean updating the "Número de incidentes vinculados" custom field when an incident is linked to a problem:
What I thought of to solve this is to update it through a ticket update webhook ('PUT' https://{{domain}}.zendesk.com/api/v2/tickets/{{ticket_id}}), but I can't find an event to identify when an incident is linked to a problem and use it as a trigger condition.
Is there anything I'm missing or is there another solution?
Thanks.
View comment · Posted Feb 16, 2024 · Miguel Angel Peralta Perez
0
Followers
0
Votes
0
Comments
Miguel Angel Peralta Perez commented,
How can I increase a numeric field every time an incident is linked to a problem?
View comment · Posted Feb 14, 2024 · Miguel Angel Peralta Perez
0
Followers
0
Votes
0
Comments