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Vincenzo Vampo
Joined Sep 03, 2024
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Last activity Oct 14, 2024
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Latest activity by Vincenzo Vampo
Vincenzo Vampo commented,
we had the same problem as Maggie and would like to request the same
View comment · Posted Oct 14, 2024 · Vincenzo Vampo
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Vincenzo Vampo created a post,
What mentioned in the title makes it difficult to identify people to add to teams for 2 reasons:
there may be people with the same name who can only be differentiated by the email address
there may be people who have removed their last name or edited their name in some form in their Zendesk profile have
Unlike names, email addresses cannot be modified or have duplicates therefore I'd like to ask for email addresses to be visible rather than names or together with names.
Posted Sep 17, 2024 · Vincenzo Vampo
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Vincenzo Vampo created a post,
It would be very helpful if Zendesk WFM would specify in which rows are the errors to be found when a schedule upload fails due to the presence of errors.
Posted Sep 03, 2024 · Vincenzo Vampo
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