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Kumaradeepak Dornadula's Avatar

Kumaradeepak Dornadula

Joined May 24, 2023

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Last activity Feb 20, 2024

Zendesk Sunrise Support

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ACTIVITY OVERVIEW

Latest activity by Kumaradeepak Dornadula

Kumaradeepak Dornadula commented,

Community comment Feedback - Help Center (Guide)

+1, desperately looking for this feature to get into the roadmap. Please confirm with latest updates.

View comment · Posted Jun 16, 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula commented,

Community comment Feedback - Reporting and analytics (Explore)

I second that. Even if the dashboard creator hasn't left the company, it is not always feasible to get interactions with that person at the right times. 

There is no option to transfer the ownership of the dashboard too. 

For the admins it is quite challenging.

We need these to be sorted out at the earliest possible.

View comment · Edited Jun 12, 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula commented,

Community comment Feedback - Reporting and analytics (Explore)

+1, I also need this feature available in the reports

View comment · Posted Jun 08, 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula commented,

Community comment Feedback - Reporting and analytics (Explore)

I am also looking for this feature.

View comment · Posted Jun 08, 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula commented,

Community comment Feedback - Reporting and analytics (Explore)

+1

View comment · Posted Jun 08, 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula commented,

Community comment Feedback - Reporting and analytics (Explore)

+1

Even though the work around is to clone the original dashboard by the new owner to get the ownership, this would not be feasible always especially if multiple dashboards need to have the ownership change. I doubt the business teams would have enough time to perform this kind of workaround.

Hence I strongly request Zendesk product team to incorporate the ownership transfer admin feature with multiple dashboards selection.

View comment · Edited Jun 08, 2023 · Kumaradeepak Dornadula

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