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Gwenda Ellwood

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Latest activity by Gwenda Ellwood
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    Gwenda Ellwood commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Organizing and managing your macros

    Hi Jessie Schutz - I went to the thread link you gave us, but it starts with a statement from a Community saying the thread ought to be merged with other ones. I left my use case there anyways.

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    Gwenda Ellwood commented,

    1. Support
    2. ...
    3. Tickets
    4. How can I troubleshoot attachments issues?

    Our end users are at sea connected via fleet broadband and satellite. When satellite communications go down (frequent) then then cannot download the attachments from hyperlinks using fleet broadban...

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    • Gwenda Ellwood
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