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Karan Gupta
Joined Sep 24, 2023
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Last activity Oct 02, 2023
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Latest activity by Karan Gupta
Karan Gupta commented,
Hey Team, do we have any updates on this feature?
View comment · Posted Oct 02, 2023 · Karan Gupta
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Karan Gupta commented,
Tipene Hughes Is there a solution for this available? I have the exact same use case where I want to update a ticket while the conversation is going on and there is a high volume of tickets in our use case as well.
View comment · Posted Oct 02, 2023 · Karan Gupta
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Karan Gupta commented,
I want to perform an automatic response action whenever the end-user sends a message on chat and I am trying to do it via webhook trigger of "Ticket is Updated" but this webhook gets triggered atleast 5 minutes after the end-user's message. How do I perform an automatic response action immediately. Has anyone found the solution for this?
View comment · Posted Sep 24, 2023 · Karan Gupta
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