Andrew Evans

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Latest activity by Andrew Evans
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    Andrew Evans commented,

    I'm getting a lot of survey responses about our product versus how the support agent actually handled the interaction. Is there a good way to split that feedback out? Like a first box that says som...

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    Andrew Evans created a post,

    Logging phone calls not assigned to a user

    We provide a hiring software solution for companies and allow anyone at that company (applicants, employees, etc.) to call us. Oftentimes, we do not need to capture the email address or create a pr...