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Richard Colwill

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Latest activity by Richard Colwill
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    Richard Colwill commented,

    1. Community
    2. Feedback on Support
    3. Erase tags

    Bizarrely as I have been hunting this function down, I haven't found any mention of the really well hidden "Remove tag XXX from all topics and open tickets." option in any Zendesk articles so here ...

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    Richard Colwill commented,

    1. Zendesk Suite
    2. Using Built by Zendesk apps
    3. Installing and using the Proactive Tickets app

    Jessie, Given that Edwin's worthy suggestion about Multibrand features was canned due  Proactive being a Labs project How on earth do those of us that would find it terribly useful get it moved fro...

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