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Danial Ishak
Joined Apr 03, 2024
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Last activity Jan 16, 2025
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Latest activity by Danial Ishak
Danial Ishak commented,
Hi,
Is there a way to update a tag only in one place, so that any open tickets with the tag will also be changed?
View comment · Posted Jan 16, 2025 · Danial Ishak
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Danial Ishak commented,
Hi,
If I rename an existing custom ticket status (for example, changing the status from 'A' to 'B'), will this update all the tickets that currently have the status 'A'?
I am concerned that the change might not be reflected in the reports. Could you please confirm how this works?
View comment · Edited Dec 12, 2024 · Danial Ishak
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Danial Ishak created a post,
Hi All,
Is there a way to filter the options in our dropdown menu? Currently, users have to scroll through a long list to find the option they need, which is not very efficient.
Any suggestions or solutions would be appreciated.
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Posted Aug 20, 2024 · Danial Ishak
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Danial Ishak commented,
Hi,
We tried to merge a pending ticket with a closed one but got this alert. Is it possible to merge the pending ticket with a solved ticket?
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View comment · Posted Jul 09, 2024 · Danial Ishak
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Danial Ishak commented,
+1
Need it because the Customer Service Connector by TikTok Shop is only available in the US.
View comment · Posted Apr 03, 2024 · Danial Ishak
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