Recent searches
No recent searches

Andrew Loh
Joined Feb 19, 2025
·
Last activity Feb 19, 2025
Following
0
Followers
0
Total activity
7
Votes
5
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Andrew Loh
Andrew Loh commented,
Community comment Feedback - Ticketing system (Support)
Hi all, would love to see how we can set up Triggers based on the Zendesk Line that a Talk Ticket is generated from.
In my case, I need for certain fields to show up in a Ticket Form based on the Zendesk Line that the caller contacts. Would love to do this upon ticket creation to enable agents to fill out the ticket in real-time with the caller on-the-line.
View comment · Posted Feb 19, 2025 · Andrew Loh
0
Followers
0
Votes
0
Comments