Laura

1. Web Widget
2. Web Widget (Classic) documentation
3. Setting up and using Google Analytics for the Web Widget (Classic)

Hi @...,    Thanks for your assistance. I tried adding the widget as a tag via GTM (option 2). However it requires adding a trigger. What would the trigger be? It doesn't show on the article   Than...

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• Laura
• Created July 04, 2023 19:17
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Setting up and using Google Analytics for the Web Widget (Classic)

Hi team,  It mentions that the widget supports GA4 now, but the events aren't tracking on GA4 for some reason. Can you please assist? Should I try using GTM to trigger the events to GA4? Integratin...

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• Laura
• Created June 14, 2023 16:55
• 0 votes

1. Chat
2. ...
3. Using Legacy Chat
4. Setting up Zendesk Chat with Google Analytics

Hi Zendesk,  I already have the Zendesk widget installed on all pages along with the GA/GA4 tag. The events aren't reporting to GA/GA4. How do I go about fixing this?   Thanks Laura 

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• Laura
• Created June 14, 2023 16:17
• 0 votes