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Sarah Teasdale's Avatar

Sarah Teasdale

Joined Jun 14, 2023

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Last activity Jun 14, 2023

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Latest activity by Sarah Teasdale

Sarah Teasdale commented,

CommentAccounts and billing

I signed up for what I believed was a free trial of the basic package at £15 per person but have been Invoiced for suite @ £135 and billed in advance with no trial. 

I would like to cancel this subscription - transfer to free trail - trying to find someone to speak/chat to about this is a nightmare and doesn't bode well for any future business relationship when support is required.

When you click on the link to speak to your account executive this option comes up as not available.

Can you please advise where I can speak to someone/chat to resolve this issue.

View comment · Posted Jun 14, 2023 · Sarah Teasdale

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