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Faruk Karalija
Joined Jun 18, 2023
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Last activity Jun 18, 2023
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Latest activity by Faruk Karalija
Faruk Karalija commented,
CommentTicket automation and collaboration
I don't have the option to create my own macros.Is it something wrong with the Zensesk or is it something else?
Please advise.
View comment · Posted Jun 18, 2023 · Faruk Karalija
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Faruk Karalija commented,
CommentTicket automation and collaboration
I don't have the option to create my own macros.
When I go to the Agent's toll it not offering me option Macros.
The only option that is applicable is View.
Is it removed by Zendesk or something else is wrong?
Please advise.
View comment · Edited Jun 18, 2023 · Faruk Karalija
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