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Andy Prisacaru
Joined Jul 26, 2023
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Last activity May 22, 2024
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Latest activity by Andy Prisacaru
Andy Prisacaru commented,
any news on this feature request dating February 2015? Should we expect it to be considered or receive a response from Zendesk PMs when it's celebrating its 10 years anniversary? :))
View comment · Posted May 22, 2024 · Andy Prisacaru
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Andy Prisacaru commented,
as I live and breathe! it magically appeared on my Automation actions! thanks Mike DR!
View comment · Posted Dec 19, 2023 · Andy Prisacaru
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Andy Prisacaru commented,
Hi all,
Noticing that triggers do work well with the Slack<>Zendesk integration. With that said, I notice I cannot use the Zendesk integration with "Automations" - hence I cannot notify a slack channel with time-based type of alerts (x hours since the last udpate) etc.
Is there a way to solve it via the Slack/ Zendesk integration, or do I need to set up bots in Slack etc?
View comment · Posted Dec 13, 2023 · Andy Prisacaru
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