Sean O'Neill
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Last activity
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Activity overview
Latest activity by Sean O'Neill-
Sean O'Neill commented,
I have a question which I am struggling to answer, or simply missing the point. I want to know what the 'Answer Enquiry*' is on the conversations handled by the bot and not passed to an agent on a...
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Sean O'Neill commented,
Can I also ask that you post the outcome here. The conversation bot is essentially unusable if one is not able to see conversations between it and the customer for those outcomes that do not end u...