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Blaine Light

Joined Jul 07, 2023

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Last activity Aug 03, 2023

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ACTIVITY OVERVIEW

Latest activity by Blaine Light

Blaine Light commented,

CommentAdditional ticket channels

Hi Team, I only want to receive calls from tickets I am assigned to (ie I’m expecting a call back). If I am not assigned to the ticket, I want the call to go to the rest of the team. Is this possible please?

View comment · Edited Aug 03, 2023 · Blaine Light

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Blaine Light commented,

CommentSMS and Text message help

I agree that it isn't working -- got this error

We couldn't send the message:

International texting is disabled by default. Contact Zendesk Customer Support if you would like international texting to be enabled.

View comment · Posted Jul 20, 2023 · Blaine Light

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Blaine Light commented,

Community comment Feedback - Ticketing system (Support)

Need this too. Thx.

View comment · Posted Jul 09, 2023 · Blaine Light

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Blaine Light commented,

CommentWeb Widget documentation

It seems like I installed the Web Widget via wordpress using this article -- do I still need to follow the steps in this article here too? 

View comment · Posted Jul 07, 2023 · Blaine Light

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