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Madeleine

Joined Aug 09, 2023

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Last activity Dec 10, 2024

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ACTIVITY OVERVIEW

Latest activity by Madeleine

Madeleine commented,

CommentUsing themes and customizing your Help Center

Is there a way to add the satisfaction rating to multiple articles at once? I have over 200 published articles and would rather not have to do it manually for each one.

View comment · Posted Nov 21, 2024 · Madeleine

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Madeleine commented,

CommentWorking with articles in the knowledge base

If an end user is trying to locate an article containing a word such as "troubleshooting" but accidentally enters "truoubleshooting" and misspells the word, the results will display 0 articles.

Is there a way to create tags or something similar to enable articles to display even if the word is misspelled? Best practice would allow the search results to pick up anything containing the desired word, even if there is a typo. 

View comment · Posted Aug 09, 2023 · Madeleine

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