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Juliet Nelson
Joined Jan 03, 2025
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Last activity Jan 03, 2025
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Latest activity by Juliet Nelson
Juliet Nelson created a post,
Post Feedback - Chat and Messaging (Chat)
Before switching from Chats to Messaging, our team had the ability to view the Live Visitors and message them if needed. Please bring back this feature for Messaging.
As detailed in this help article, this feature used to be available. https://support.zendesk.com/hc/en-us/articles/4408821265178-Browsing-your-site-s-visitors-for-live-chat
Posted Jan 03, 2025 · Juliet Nelson
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