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David Williams

Joined Jul 17, 2023

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Last activity Jul 17, 2023

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ACTIVITY OVERVIEW

Latest activity by David Williams

David Williams commented,

CommentSetting up Zendesk Guide

Ok ... what do we do in this scenario?

  • signed up for ZenDesk trial
  • set up / activated the guide
  • paid for Team Support license without the help centre / guide
  • trial ended, but didn't manually deactivate the guide
  • Now users are still redirected to .../hc even though the guide is not there
  • Can't disable it, because every time I try to go the guide it redirects me to the regular ZenDesk admin page

View comment · Posted Jul 17, 2023 · David Williams

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