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Shawna James

Joined Aug 24, 2023

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Last activity Feb 13, 2025

Community Product Feedback Specialist

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ACTIVITY OVERVIEW

Latest activity by Shawna James

Shawna James commented,

Community comment Feedback - Zendesk AI and automation
Hey Lindsay, thanks for your question. I followed up with the product team and at this moment there are no current plans to directly address this issue you presented. Rest assured we have captured this feedback for future consideration and will update accordingly if things progress. Thank you again for raising this to our teams!

View comment · Posted Feb 13, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey there,
 
Thank you for taking the time to provide us with your feedback. This is an already documented product feedback request, you can see an older thread here. In order to consolidate responses and insure that we can provide updates more streamlined I am going to close this post for comment. Never fear your feedback is being taken into consideration by our Product Teams. Thank you again!

View comment · Posted Feb 13, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey Love,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hello Natalia, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey Piotr,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Help Center (Guide)
Hello Jermaine, thank you for taking the time to provide us with your feedback.
 
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Help Center (Guide)
Hello there, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Help Center (Guide)
Hello there, thank you for taking the time to provide us with your feedback.
 
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
 

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey Preethi,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Reporting and analytics (Explore)
Hey Robby,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 12, 2025 · Shawna James

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