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Shawna James

Joined Aug 24, 2023

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Last activity Feb 26, 2025

Community Product Feedback Specialist

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ACTIVITY OVERVIEW

Latest activity by Shawna James

Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hi Alvin, thank you again for raising this. I spoke with our product team on this feedback. There is no current ability to assign login methods per brand. The product team is aware of the feedback and has taken it to the backlog; it's on our long-term roadmap but not for 2025. Thank you again for raising this feedback to our team!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey Matt,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey Sascha,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Reporting and analytics (Explore)
Hey Melanie,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Zendesk AI and automation
Hey there,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Reporting and analytics (Explore)
Hey Atanas,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Reporting and analytics (Explore)
Hello Gail, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Admin Center
Hey Paulette,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey John,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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Shawna James commented,

Community comment Feedback - Ticketing system (Support)
Hey Robin,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

View comment · Posted Feb 26, 2025 · Shawna James

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