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Marianna Rosa
Joined Oct 31, 2024
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Last activity Dec 02, 2024
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Latest activity by Marianna Rosa
Marianna Rosa commented,
CommentWorkflow best practices and recipes
I, like, Daniel, am hoping for a better workaround to the abandoned calls as well. Could suspending tickets or something similar work to hide these from the Requester's profile? We just turned on omnichannel routing and it's caused quite the concern.
View comment · Posted Oct 31, 2024 · Marianna Rosa
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