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Miguel Angel de Pablo
Joined Jul 24, 2023
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Last activity Feb 05, 2025
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Latest activity by Miguel Angel de Pablo
Miguel Angel de Pablo commented,
El enlace al “El nuevo libro de recetas de diseño de correo electrónico de Zendesk " No funciona, por favor, revisad los links.
Tampoco he conseguido encontrar la versión en inglés.
View comment · Posted Feb 05, 2025 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
El enlace al “El nuevo libro de recetas de diseño de correo electrónico de Zendesk " No funciona, por favor, revisad los links.
Tampoco he conseguido encontrar la versión en inglés.
View comment · Posted Feb 05, 2025 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
Hay muchos enlaces que no están activos, por favor, revisar.
Por ejemplo:
https://support.zendesk.com/hc/es/articles/4408825376282-Explore-recipe-Display-all-customer-satisfaction-comments
View comment · Posted Dec 23, 2024 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
Here explains the recovery ONLY for Entreprise Plus license, what about the rest of plans?
Where can I find info about it?
View comment · Posted Oct 25, 2024 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
Para el resto de planes, ¿cuál es el plan Recuperación ante desastres?
View comment · Posted Oct 14, 2024 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
Good point about the APIs, it would welcome a proper organized training for APIs in https://training.zendesk.com
Also, for Explore, I know that exist a course for that (with badge but not working certificate 😕) in Training, but is quite simple where the tools aren't. An “expert mode” to get an amazing report (an explorer can get it) would be welcome.
(Also, please, repair the certificate, we only get a blank page)
View comment · Posted Aug 19, 2024 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
Hello Destiny
Is a pity that don't exist a built-in functionality to customise default print tickets configuration, would be nice to add as suggestion to improve the platform.
View comment · Posted May 16, 2024 · Miguel Angel de Pablo
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Miguel Angel de Pablo commented,
Nunca he probado con la cuenta del dueño de la cuenta, pero si tenéis acceso a la cuenta de correo de la persona (que entiendo que sí) podéis probar con la opción de recuperar la contraseña, generar una nueva contraseña y recuperar la cuenta.
View comment · Posted Jul 24, 2023 · Miguel Angel de Pablo
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