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Colleen Thompson

Joined Jul 06, 2023

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Last activity Jul 06, 2023

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Latest activity by Colleen Thompson

Colleen Thompson commented,

CommentSpam and suspended tickets

Zendesk was working great until, for no known reason, it started suspending important tickets. We just realized this happened as of June 22nd (it is July 6th today, so over two weeks) and as a result have lost sales due to no follow through on our end. We didn't know the tickets had been suspended. And why is there no personal support in circumstances such as these?

Colleen Thompson

colleen@essenceofthyme.com

View comment · Posted Jul 06, 2023 · Colleen Thompson

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