Jamie Canada
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Activity overview
Latest activity by Jamie Canada-
Jamie Canada commented,
Hi all, I'm not sure that everyone understood the intent of the original poster (OP). The idea is to have a public Zendesk article; however, some (or all) of the contents shouldn't be searchable vi...
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Jamie Canada created a post,
Request for Step-by-Step Instructions on How to Create Restricted Sections
AnsweredGreetings, Our brand-new Help Center comes pre-populated with a restricted section that is "Only visible to agents and managers." It has a little padlock beside the section's name. If I choose "ed...