Chris McGrath
- Total activity 61
- Last activity
- Member since
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Activity overview
Latest activity by Chris McGrath-
Chris McGrath commented,
Just to be clear, I am suggesting that Screenshots should not require Authentication to download, while other attachments should require Authentication.
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Chris McGrath created a post,
Make a clear distinction between "Screenshots" and "Attachments"
Basically this comes down to the "Require Authentication to Download" option in settings. Anyone who cares about security looks at this option and goes, "This is really important we must have this ...
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Chris McGrath created a post,
Pasting images is broken
We can no longer simply paste the images that are in our clipboard into tickets. This is a critical bit of functionality please fix as soon as possible
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Chris McGrath created a post,
Hide Suspended users from "@" list
When you want to reference someone you type @ then start entering their name and choose the correct user. This list includes suspended users. This obvious isn't desirable and a pain
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Chris McGrath commented,
Hi Nicole and Mark, As a general comment, ZenDesk has so many of these little annoyances and it seems like none of them ever get fixed. And I get it, everybody wants to work on the new sexy thing. ...
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Chris McGrath created a post,
Change Code Span to Code Block when Multiple Lines selected
A pet peeve of mine. Everytime I go to paste some code in, I always pick Code Span instead of Code Block, then have to fix it up. Lots of people don't realise they've made the mistake hit post and ...
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Chris McGrath commented,
Hi Nicole, Thanks for your response. I don't mean to complain, but I would like to point out a few things: The argument of considering things based off a single request makes this site mute - 90% ...
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Chris McGrath commented,
Any word on this, the implementation needs to be fixed
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Chris McGrath created a post,
Slack integration: Option to make the url preview less verbose
Most Urls Previews display the Title and then 1 or 2 sentences. Nice clean, and doesn't take too much focus away from the rest of the chat. And there's a way to get rid of the preview if it does be...
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Chris McGrath commented,
Just an addition, the Configuration page is really misleading. Under settings > Customers > Account Emails you state, "Account emails notify agents and end users about their profiles. Welcome email...