Recent searches


No recent searches

Jorge Silva's Avatar

Jorge Silva

Joined Sep 11, 2024

·

Last activity Sep 11, 2024

Following

0

Followers

0

Total activity

1

Votes

0

Subscriptions

0

ACTIVITY OVERVIEW

Latest activity by Jorge Silva

Jorge Silva created a post,

Post Q&A - Talk and text

Hello
 

We need to react to agent availability events on a Zendesk App using ZAF client, we followed the documentation and could't find these events.
Can you please tell us how to do it?

 

How we handling events:

https://developer.zendesk.com/api-reference/apps/apps-core-api/client_api/#clientonname-handler-context

var client = ZAFClient.init();
client.on('app.registered', function(e) {
  // go nuts
});

The events we want to handle:

https://developer.zendesk.com/api-reference/webhooks/event-types/agent-availability-events/

 

Thank you!
Jorge

Posted Sep 11, 2024 · Jorge Silva

0

Followers

0

Votes

0

Comments