Dan McNamara

We are also interested in this feature. Different use case.

Our employee on-boarding tickets are created via email as part of an approval process running in MS Power Automate. 
The email sender is a service account, so the service account ends up as the requester and the submitter of the on-board request is a Cc. We would like to automate changing Zendesk ticket requester to be the on-board request submitter so they can see status of all their requests. Currently this is a manual process with the agent handling the change.