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Craig Stiles

Joined Jul 17, 2023

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Last activity Jul 17, 2023

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Latest activity by Craig Stiles

Craig Stiles commented,

CommentRelease notes

New UI is awful. can we use the old one. New one makes no sense. 

I cannot read the thread while typing my new stuff. It's just bad. 

Yes I can adjust the text box but it is still not that great. it still covers way too much. then If I make it small so I can read the old parts of the thread My new part gets covered up. IT's just bad. no e-mail app I have ever used was displayed like this. It is not intuitive at all. Who built this feature? Someone who never uses it?

 

View comment · Posted Jul 17, 2023 · Craig Stiles

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Craig Stiles commented,

Community comment Feedback - Ticketing system (Support)

This is so bad it is almost unusable on my end. Don't fix what isn't broken. 

View comment · Posted Jul 17, 2023 · Craig Stiles

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Craig Stiles commented,

Community comment Feedback - Ticketing system (Support)

Totally agree. Why do you fix something that isn't broken? Ridicoulous!

View comment · Posted Jul 17, 2023 · Craig Stiles

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Craig Stiles commented,

Community comment Feedback - Ticketing system (Support)

This is so bad. They did this before and I told them it is not working for us. 

Please switch this back to the view I was using this morning. 

Your new view is terrible. 

View comment · Posted Jul 17, 2023 · Craig Stiles

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Craig Stiles commented,

CommentWhat's new in Zendesk

The new UI is awful. How do I switch it back. It doesn't work for my workflow. 

 

View comment · Posted Jul 17, 2023 · Craig Stiles

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Craig Stiles created a post,

Post Feedback - Ticketing system (Support)

How to I switch this update back? I did it once before. 

Please I cannot do my job like this. the NEW UI is awful!! 

Posted Jul 17, 2023 · Craig Stiles

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