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Chris Pols

Joined Jul 31, 2023

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Last activity Jul 31, 2023

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Chris Pols commented,

CommentTeam members and groups

Hi, I am trying to grant access to my Groups to allow them to move tickets into other groups that they are not a part of, but I cannot find the option.

In my Admin portal, this does not exist:

  1. In Admin Center, click  People in the sidebar, then select Team > Roles.
  2. On the role for which you want to edit access, click the options icon () and select Edit.
  3. Under Tickets they can access, make your changes to the ticket permissions.

View comment · Posted Jul 31, 2023 · Chris Pols

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